Frequently Asked Questions

Yes, you can. Ravetree offers advanced permission rules to control what users can see and do. You can limit their ability to create & edit tasks, access financial information, and much more.

These permission roles can be customized and layered, making it simple to restrict access for employees, contractors, and freelancers.

Unlike other project management software, Ravetree is purpose-built for client service businesses that rely on billable projects. It distinguishes itself by deeply integrating essential financial features—including robust time & expense tracking, retainer management, and billing—into its core project management and CRM platform. This provides a holistic view of project health, enabling users to effortlessly track project costs, fees, and profitability while streamlining the invoicing process.

Ravetree is designed for a wide range of professional service businesses that handle billable projects, including marketing & advertising agencies, architecture firms, design teams, consulting firms, engineering firms, IT services firms, software companies, and accounting & bookkeeping firms.

Ravetree does not issue refunds. If you are on a paid plan, then you can cancel at any time.

Ravetree does not store your credit card information. Also, your credit card information never touches our servers. We use an industry leading credit card processing
API to handle all payments.

For paid plans we accept Visa, MasterCard, American Express and Discover Card, and you will be billed in US Dollars. We can also accept checks, postal orders, or payments by phone.

We provide data export features for projects, contacts, and accounts. Your exported data is saved in a .csv file which can easily be opened in programs such as Excel.

There are no setup or cancellation fees.

We offer priority support with a 24 hour guaranteed response time to paid subscribers. You can email us at support@ravetree.com with questions about our service.

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Ravetree works with the following browsers:

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‍Microsoft Edge - latest version
Google Chrome - latest version
Mozilla Firefox - latest version
Apple Safari 8.0+

You can always add more users once you are on a paid plan. You will be billed pro-rata for each additional
user up to your renewal date. This applies whether you are on the monthly payment plan or the annual plan.